You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Need a heavy-duty stand for your hammock chair? Look no further than the Full-frame Hammock Chair Stand. One of our popular models, the full-frame stand remains a firm favourite with customers who love to have their hammock chairs indoors or outdoors. Crafted from powder-coated steel, the 1.6m frame is designed to be weatherproof and rust-proof and strong enough to withstand robust use of up to 200kg weight capacity. Simply hook up your single or 2-seater hammock chair to the reinforced S-hook, adjust the desired height and you are ready for a relaxing time in the chair in the backyard, at the balcony, by the pool side or simply in your living room. Not least, the wide base ensures that the entire ensemble is safe and sturdy for many years of wonderful relaxation and leisure with your hammock chair.