You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Our newest Cacoon, The Bebo, is perfect for your kids. Whether you put it in their bedroom, hang it from a swing frame, or take it with you on a day out, they’ll absolutely love it - and you! Imagine if you had one of these when you were their age.
Product comes with the black rope and carabiner.
Length: 122 cm/48 in Width: 122 cm/48 in Height: 122 cm/48 in Capacity: 200 kg/440 lb Fabric: Polyester & Cotton 1 Year Warranty